Send Ross your building and pest report. He'll break down every finding — what it means, how serious it is, what it'll cost — and answer your questions for as long as you need.
The south wall is cracking because the foundation underneath has moved. This isn't cosmetic — it needs a structural engineer.
Use this finding as leverage in your offer, or plan for the cost post-purchase.
A 60-page technical document isn't helpful if you can't interpret it. And the one person who could explain it — your inspector — isn't available when you need them.
Your report references "differential settlement," "friable material," and "conducive conditions." You need to know: should I walk away or is this fine?
You got a 10-minute phone call to cover 60 pages. Now you've got follow-up questions at 9pm on a Tuesday and they're inspecting someone else's house.
Your report says "remediation recommended" but never tells you what it costs to fix. You can't negotiate on price or plan a budget without that number.
Here's what your report actually means when Ross translates it.
"Evidence of previous termite workings (mudding) to subfloor timbers in the south-western quadrant. No live activity at time of inspection. Conducive conditions present including timber-to-soil contact at pier 7."
"Deterioration of bedding and pointing mortar to ridge capping. Several displaced ridge cap units noted. Flashing deterioration at valley junction."
"Elevated moisture readings detected to wall lining adjacent to shower recess in main bathroom. Recommend further invasive investigation to determine source and extent."
Termites previously attacked the subfloor timbers in the back-left corner. They're gone now, but there's wood touching soil at one of the stumps — that's an open invitation for them to come back.
The cement holding the top row of tiles is crumbling and some tiles have shifted. Also, the metal flashing in the roof valleys is deteriorating. Not urgent, but water will get in eventually.
There's moisture in the wall next to the shower. This usually means the waterproof membrane has failed. It could be minor, or there could be significant damage hidden behind the tiles.
No portal. No account. Send Ross your PDF on WhatsApp and start getting answers in minutes.
Open WhatsApp and send your PDF to Ross. He reads the full document — every page, every finding, every photo caption.
Ross translates every finding into language you actually understand. What it means, how serious it is, what it'll cost to fix, and whether it changes the deal.
Got a question at midnight? Not sure if a finding is a dealbreaker? Just ask. Ross doesn't clock off, and there's no limit on follow-up questions.
The biggest gap in the inspection process isn't the report itself — it's what happens after. You read it, you have questions, and there's nobody to ask.
No 10-minute phone call. No waiting for a callback. Ask Ross anything about your report, as many times as you need, whenever it occurs to you.
Your inspector flags defects. Ross estimates what they cost to fix — so you can negotiate, budget, or decide to walk away with real numbers.
Ross summarises the key issues in a format your conveyancer or solicitor can act on — so your cooling-off conversations are productive, not panicked.
Most of your report anxiety hits outside business hours. Ross doesn't have office hours. Ask at midnight, get answers at midnight.
Ross doesn't just translate the words. He tells you what each finding means for your wallet, your health, and your decision.
What each issue costs to fix, how urgent the spend is, and whether it gives you leverage to negotiate the purchase price down.
Will this affect your daily living? Can you use the outdoor deck? Is the garage structurally sound enough to park in? Real-life implications, not abstract findings.
Mould behind the bathroom wall. Asbestos in the eaves. Lead paint in the kids' room. Ross flags anything that affects the health of people living in the property.
For every finding, Ross tells you what to do about it: get a specialist quote, negotiate with the seller, budget for post-settlement, or don't worry about it.
Ross uses AI to help you understand the findings in your professional building and pest report. He explains the jargon, estimates repair costs, and helps you ask better questions — but he's working from the same report your inspector produced.
Ross is not a licensed building inspector. He doesn't inspect the property himself. The professional who wrote your report is the qualified expert — Ross just makes sure you can actually use what they found.
Cost estimates are indicative ranges based on typical Australian residential properties. Always get specific quotes from licensed tradespeople before making financial decisions.
Send your B&P report to Ross on WhatsApp. Get a plain-English breakdown in minutes and ask unlimited follow-up questions.
Send your report to RossFree during beta · PDF reports accepted · Unlimited questions